Send Messages
Connecting with Doctors
The Doctors tab in Halo shows your connected healthcare providers. Connections are always initiated by your doctor—they send you an invitation, you accept, and then your health records sync and you can message securely.
Accepting an Invitation
Section titled “Accepting an Invitation”-
Check your email for an invitation from Aether (check spam if you don’t see it).
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Tap the link—it will open Halo directly (or prompt you to download it first).
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Review the invitation showing the doctor’s name, practice, and what data they can access.
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Tap Accept to connect (or Decline if you don’t recognize the doctor).
Once accepted, the doctor appears in your Doctors tab and can view your records. If the email link doesn’t work, open Halo and go to Doctors → Pending Invitations.
What Doctors Can See
Section titled “What Doctors Can See”When you connect, doctors can view your medications, conditions, allergies, lab results, immunizations, vitals, and documents. Currently all connected doctors see all your health records—granular sharing controls are coming in a future update.
Managing Connections
Section titled “Managing Connections”The Doctors tab shows your connected doctors (with name, practice, last sync date, and a message button) and any pending invitations.
To message a doctor: Tap the Message button next to their name, or find them in the Messages tab.
To request an appointment: Open the doctor’s profile and tap Request Appointment (if available). This sends a message to their office.
To disconnect: Open the doctor’s profile, scroll down, and tap Disconnect. They’ll no longer see your records, but your message history is preserved (read-only).
Multiple Doctors
Section titled “Multiple Doctors”Connect with as many doctors as you need. Each connection is independent—all can view your records, messages are private to each doctor, and data syncs from all their EHR systems to create a complete health picture.
Privacy
Section titled “Privacy”You control your connections: you decide which invitations to accept and can disconnect anytime. All data sharing is HIPAA-compliant with end-to-end encryption.
Troubleshooting
Section titled “Troubleshooting”- Check spam/junk folder
- Verify doctor has correct email
- Ask doctor to resend
- Check Doctors → Pending Invitations in app
- Make sure Halo is installed
- Try copy/pasting the link
- Check Pending Invitations in app
- Wait a few minutes for sync
- Pull down to refresh Doctors tab
- Verify you accepted (not just viewed)
Next Steps
Section titled “Next Steps”View Records